Delete Your Account
You can request deletion of your VillageDex account at any time. Your data and media are kept for a 30-day recovery period before permanent deletion.
Option 1: Delete In-App
The fastest way to delete your account is directly from the app or website:
- Log in to VillageDex (web or mobile app)
- Go to Profile → Settings
- Scroll to Account and select Delete Account
- Confirm the deletion when prompted
Option 2: Request by Email
If you can't access your account, email us with the subject line "Delete My Account" from the email address associated with your account, and we will process your request within 7 days.
info@villagedex.comWhat Gets Deleted
When your account is deleted, the following data is permanently removed:
- • Your profile, login credentials, and account settings
- • Your collection, wishlist, and storage bin data
- • Your showcase posts, comments, votes, and direct messages
- • Photos and videos you've submitted
- • Identification history and notifications
- • Web subscriptions are cancelled; App Store and Google Play subscriptions must be cancelled in the store
Your profile, public collection and showcases are hidden when deletion is requested. Sign in and choose Cancel deletion before the displayed deadline to keep your account; signing in alone does not cancel deletion. After 30 days, deletion is permanent. Recovering your account does not automatically restart cancelled subscription renewals. Some anonymized records (such as transaction records required for tax or legal purposes) may be retained as required by law.
Questions about account deletion? Contact us at info@villagedex.com.
